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An Interactive Service Customization Model * Jian Caoa , Jie Wangb, Kincho Lawb, Shensheng Zhanga, Minglu Lia a part of figurer Science, Shanghai Jiaotong University, 200030, Shanghai, P. R. China b Department of Civil and surroundings Engineering, Stanford University, Stanford, CA 94305, U.S.A Abstract: Mass customization has get under ones climb one of the attain strategies for a aid provider to stigmatise itself from its competitors in a highly segmented global service market. This reputation proposes an interactive service customization model to hold exclusive service offer for clients. In this model, not only that the capability of an activity is customizable, but the deal model can withal be constructed dynamically harmonize to the customer s requirements. found on destruction ontology, the on-demand customer requirements are transformed into a high-level service put to work model. passage components, which are structure blocks for u seful standardized service processes, are designed to support on-demand process composition. The customer can incrementally define the customized service process through and through a series of operations, including activation of goal decomposition, reusable component selection, and process composition.

In this paper, we first discuss the get word requirements of the service customization problem. We then present in detail a cognition based customizable service process model and the sequential customization method. in the end we demonstrate the feasibility of the our approach through a case culture of the well-known become provision problem and present a prototype system that en ables users to interactively work up a sat! isfying travel plan. Keywords: Service Customization; Service serve well; Goal Ontology; Process Component 1. Introduction profits has magnanimous beyond being an information-sharing platform and is fast decent a business transaction platform by providing resource-sharing functions through the interactions...If you emergency to get a full essay, order it on our website: OrderEssay.net

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